Maddy Warren Private Chef collects a fair amount about a household before cooking for it, including dietary and health information. This page sets out exactly what is collected, why, where it goes, and how to have it removed.
This policy covers Maddy Warren Private Chef, a sole operator based on the Sunshine Coast, Queensland, and the website at maddywarrenchef.au.
Almost everything held about you comes from the waitlist form, and it is asked for because a private chef placement genuinely needs it. The form collects:
Dietary and health information is treated as sensitive. Allergies, coeliac disease, disability-related requirements and nutrition goals are health information. It is collected only because it is impossible to cook safely for a household without it, it is used for nothing else, and it is never shared or sold.
The site uses Google Analytics and Google Tag Manager to understand how people find and use it. This records things like which pages were viewed, how far down a page someone scrolled, and whether a form was started or completed. It also records advertising click identifiers if you arrive from an ad.
This data is tied to a browser, not to your name, unless you go on to complete the waitlist form. If you would rather not be measured at all, most browsers allow you to block analytics cookies, and Google offers an opt-out at tools.google.com/dlpage/gaoptout.
Waitlist entries are stored in a customer relationship management system operated by HighLevel, Inc., which is hosted outside Australia. Analytics data is held by Google. Both are used as service providers only. Your information is not sold, rented, or passed to any other party for their own purposes.
If Maddy ever needs to involve someone else in delivering your service, for example a second pair of hands for a large dinner, only what that person needs to cook safely is shared, and never your contact details or household information beyond that.
Waitlist entries are kept while you are on the list and for up to two years afterwards, since placements open infrequently and people often want to stay on it. Ask to be removed at any point and it will be deleted.
You can ask what is held about you, ask for it to be corrected, or ask for it to be deleted. Email [email protected] and it will be actioned within a reasonable period, normally well inside 30 days. There is no charge.
If you are unhappy with how your information has been handled, raise it directly first at [email protected]. If that does not resolve it, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
If this policy changes, the date at the top of the page changes with it.
Maddy Warren Private Chef, Sunshine Coast, Queensland. Email [email protected].